Class actions 'should be' easier

By Zoë Casey - 27.11.2008 / 19:38 CET

EU executive may introduce legislation to fill current legal vacuums and lower obstacles for consumers seeking compensation.

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Commission says UK must introduce legislation on works councils or face possible legal action.

Commission says improved alternative dispute resolution will be quicker and cheaper.

Consumers would be able to refer complaints to alternative dispute resolution bodies.

Consumer groups say scheme will cut costs.

Recovering debt across the EU to be made easier.

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