MEPs support tougher consumer protection laws

By Ian Wishart - 24.03.2011 / 18:08 CET

European Parliament's position could affect rights in some countries, consumer group warns.

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Commission says UK must introduce legislation on works councils or face possible legal action.

Commission says improved alternative dispute resolution will be quicker and cheaper.

Consumers would be able to refer complaints to alternative dispute resolution bodies.

Consumer groups say scheme will cut costs.

Recovering debt across the EU to be made easier.

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