Dalli wants easier dispute resolution for EU consumers

By Simon Taylor - 29.11.2011 / 18:59 CET

Commission says improved alternative dispute resolution will be quicker and cheaper.

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Commission says UK must introduce legislation on works councils or face possible legal action.

Consumers would be able to refer complaints to alternative dispute resolution bodies.

Consumer groups say scheme will cut costs.

Recovering debt across the EU to be made easier.

Better choices for consumers across Europe.

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