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Reding mulls further action against mobile phone operators

By Mark Latham  -  28.08.2008 / 18:19 CET
The European Commission is planning further action against mobile phone operators who overcharge for cross-border services, Commission telecoms spokesman Martin Selmayr said today. To tackle the problem, an EU-wide regulation would be needed.
According to national telecom regulators, consumers across the European Economic Area are currently being charged an average of 24% more than they should be because the “roaming” charges imposed by some operators are calculated by the minute rather than by the second. Last June the EU imposed a maximum limit of €0.49 per minute for making calls and €0.24 cents per minute for receiving calls abroad. But the widespread practice of charging per minute means that customers are routinely being charged €0.98 for making calls lasting just 62 seconds.

 

France, Spain, Lithuania and Portugal are currently the only EU member states where mobile phone operators are obliged to charge for calls by the second, but the rules apply only to calls made within those countries.

As from 30 August, when the second phase of the EU's roaming regulation is implemented, the maximum price for roaming calls will drop from €0.49 to €0.46 per minute for making a call and from €0.24 to €0.22 for receiving a call. The third and final phase of the regulation will, from 30 August 2009, see the caps further reduced to €0.43 for making calls and to €0.19 for receiving calls.

By early October Viviane Reding, the European commissioner for the information society, is due to publish plans to extend the regulation for a further three years from 2010. She is also expected to announce plans to cap the cost of sending text messages from other EU countries which could see the present average cost of €0.29 being capped at between €0.11 and €0.15.

Plans to cap the price of downloading data to a mobile device are also being considered by Reding. A report published earlier this month by the European Regulators Group revealed that in the first quarter of 2008 consumers paid an average of €2.05 per megabyte for roaming with companies from their own operator's group and €5.20 per megabyte for roaming with non-group companies. Some consumers in Italy and Slovakia are being charged over €12 per megabyte, the report found.

© 2012 European Voice. All rights reserved.
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