Go to the Content   Friday, 10 February 2012
 
INTERVIEW Nikiforos Diamandouros

Citizens deserve greater openness from the EU

By Constant Brand  -  18.03.2010 / 05:14 CET
At the start of his second five-year term as European ombudsman, Nikiforos Diamandouros says that he will push forward the frontiers of more transparency in the EU.

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© 2012 European Voice. All rights reserved.
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Fact file

Guiding citizens

Diamandouros' website has been revamped so as to give “clear, succinct, and easy-to-understand information on what the European ombudsman can do for you”. It offers an overview of what the ombudsman has achieved to date and explains how to lodge a complaint.
The website also contains an interactive guide to help citizens, businesses, and other organisations identify the most appropriate body to turn to with complaints.
Within the EU institutions, it directs visitors to the Committee on Petitions of the European Parliament, the Solvit network for dealing with cross-border problems, the Citizens Signpost Service for problems with mobility in the European Economic Area, the European Consumer Centres Network for advice or for help with problems affecting cross-border shopping, and the Commission as the guardian of the application of EU law. It also provides links to national and regional ombudsmen throughout Europe.
In 2009 – the first year of operation for this service – more than 26,000 people sought and received advice from the ombudsman through this guide.

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