CONSUMERS Rights

Commission to propose dispute-resolution rules

By Simon Taylor - 24.11.2011 / 05:12 CET

Consumers would be able to refer complaints to alternative dispute resolution bodies.

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Commission says UK must introduce legislation on works councils or face possible legal action.

Commission says improved alternative dispute resolution will be quicker and cheaper.

Consumer groups say scheme will cut costs.

Recovering debt across the EU to be made easier.

Better choices for consumers across Europe.

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