RETAIL Consumer trends

Cross-border shopping comes to a standstill

By Judith Crosbie - 29.01.2009 / 00:00 CET

Domestic online shopping rate climbing; consumers want rules harmonised.

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Commission says improved alternative dispute resolution will be quicker and cheaper.

Consumers would be able to refer complaints to alternative dispute resolution bodies.

Consumer groups say scheme will cut costs.

Recovering debt across the EU to be made easier.

Better choices for consumers across Europe.

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